You are currently browsing the Orbitz-Sucks.com weblog archives for March, 2008.
- Uncategorized (17)
- December 18, 2008: Almost ruined my vacation, cost me $1,000 and 8 hours on the phone
- December 17, 2008: Won't make it home for Christmas because of Orbitz
- December 9, 2008: Orbitz
- November 24, 2008: Orbitz - how to manage your losses
- October 13, 2008: Birthday nightmare
- October 7, 2008: Orbitz is a soul-less, deceitful, cesspool of thieves
- August 24, 2008: Stranded in China
- July 27, 2008: orbitz
- July 20, 2008: Killing me Softly?
- June 30, 2008: Orbitz Can't Tell Time
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Archive for March 2008
Thank goodness I found this site first!!!
March 29, 2008 by anteros.
For 24 hours now, I’ve been trying to book a flight on Orbitz. Everytime, and I mean everytime (20+), I try to book a flight at their advertised price, it either gives me a message that it cannot confirm my flight, or, more often, that the flight is now 33%-50% more than advertised. This site seems to be nothing more than a bait and switch job!!! Don’t trust them or waste your time. Life is too important than to waste it on this POS site!!!
Posted in Uncategorized | 2 Comments »
Worst Customer service ever
March 9, 2008 by mlodico.
Had to cancel my resvervations due to a flight cancellation. Orbitz did this after mulitple phone calls. he first three phone calls ended up transferring me to a non working number. After a few hours a called again and finally got a live person - they said they processed a refund - we’ll see. Then I asked for the booking fee back - this is where it really got frustrating. After an hour and a half of my time and speaking to 4 different people and getting cut off once, and having to repeat my story and personal information 4-5 times, even during the same phone session, I spoke to a supervisor. I expressed to him my frustration with customer service - politely I might add - and he agreed to refund the lousy 13 dollar booking fee provided I re- booked thru Orbitz. I decided to rebook thru Orbitz until I saw that the flight offered were 150 more expensive then when I first bookd and approx. 175 more expensive then hotwire flights. So it was a no brainer and there is no way I’m going to waste any more time ever calling or dealing with Orbitz. They SUCK - IMHO!
Posted in Uncategorized | 1 Comment »