- Uncategorized (37)
- March 7, 2010: Stupid Customers Suck More Than Orbitz...
- February 21, 2010: REGARDING YOUR CLAIMS
- February 19, 2010: ORBITZ RUINED OUR 1 NIGHT in PARIS!
- February 9, 2010: ORBITZ RUINED VALENTINES DAY!!!
- December 26, 2009: Orbitz sucks big time
- December 2, 2009: SCAM!!!!!
- November 15, 2009: Expensive trip poor customer service
- November 9, 2009: I got screwed too!
- October 5, 2009:
- May 5, 2009: Orbitz insuarance is a scam!
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I hate orbitz
I just spent 5 hours on the phone to orbitz- mostly on hold to try and change my ticket. When they did actually get around to talking to me- they gave me a different story every time, kept telling me I had to contact the airline directly- which I would and they would tell me it was orbitz I should be talking to and then I would have to be on hold again before I was able to talk to someone. Then they tell me that all their supervisors are busy and that someone will call me back- no one did. I got so frustrated I called the out of US customer service number and finally got someone who at least attempted to help me, but in the end couldn’t. I called the airline one last time and finally they took pity on me because orbitz was being such stonewalling assholes, that they took care of it. Then I get a call from orbitz telling me that the issue is resolved as if they had anything to do with it. Ugh !!!!!!!
June 18, 2009 at 1:01 am
orbitz its just a company that gets sometimes best fares DIRECTLY from the airlines
so if at the moment of attempting to make the purchase says
“contact the airline directly” you need to do that
or what?
you dont remeber your hotmail password and says that you need to contact windows live and you get angry because why windows live? this is hotmail right??
or are you blind or deaf
but orbitz doesnt have the fault that some of their customers are so stupid
and im very happy with my vacation package booked one month ago
August 9, 2009 at 11:38 pm
haha try working for orbitz. I do and so many things do not make sense. Trust me though we try our best. At least I know that I do and we try to MAKE the airlines refund tickets or exchange them correctly. How ever it is hard to MAKE someone do something that they are refusing to do.
Unlike our manila offices we do tell the truth. I hate that orbitz outsources because the over seas offices tend to have a problem being honest with customers and just give them the run around. I tell it like it is even though sometimes it will piss off the customers. My philosophy is it is better to know the truth now then to be lied to and find out later.