December 26, 2009 by monster99.

I purchased first class tickets to hawaii (for Christmas) going through LA 4 months ago. when I went to check in the agent told me I was flying coach (4 of us) and I got a run around by orbitz. They claimed it wasn’t first class even though the e ticket said so the fair I paid said so , the itinerary said so. I will be calling my attorney first thing monday since I just got back on Christmas eve. I suggest that you use Orbitz only to locate available flights and then book directly with the airlines. The airlines will not help you if you book through Orbitz. This is a stock to short for sure

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December 2, 2009 by clabs.

I can not begin to tell you how scammed I feel.  I booked a reservation last week Orbitz .

 Last night I found the exact same Itinerary for about $130.00 less.  When I called to see if I could be compensated for the difference with the price assurance I was told “no, because someone has to book that same itinerary before that happens”.  No credit, no sense of apathy, just a trite shallow answer that I am screwed.  Let me ask you this….How in Gods name will I ever know if someone books that same itinerary?   Isn’t finding it on YOUR site 3 days later suffice?  It was not on a competing website…it was the exact same itinerary 3 days later.  I love how they baited me into purchasing it quick by posting a nice “Act now only 1 ticket left at this price” right above the flight info on the web page.  What a SCAM…They hide behind the fine print of a guarantee that is not even verifiable.  It is no secret that Priceline is killing them…their stock is threw the roof.

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