No way home

June 1, 2010 by Peter VE.

We booked a trip to visit relatives in Italy over Christmas several months ago.  Yesterday, my wife checked the airlines website to see how long the layover in Madrid would be.  Surprise!  The airline had cancelled the return flight from Madrid to the US, and no one contacted us.  We’ve been on the phone for at least 4 hours with both Orbitz and the airline, and so far, we have only sore necks and ears to show for it…..

I mean, I’d like to visit Madrid, but I’d like to do it when I’m planning on it.

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