ORBITZ RUINED VALENTINES DAY!!!

February 9, 2010 by rpafford.

Well Orbitz has done it again… After my company asked me to leave for 2 weeks to work on a project in Arizona I decided since I would be gone over Valentine’s Day I would surprise my Fiancé with tickets to come see me over the weekend.  I used Orbitz which was my 1st mistake.  My second mistake was not checking their confirmation e-mail until 4 days before the flight… They changed her return flight to the middle of the morning on Valentine’s Day so now I get to spend it alone or pay a $150 change fee plus any difference in airfare due to a fuck up of their computer system.  What might make me the most upset is the customer service representative who has the audacity to blame me for the mistake of their computer system?!I hope she reads this, her name is Kenian and her ID is MJA… Hope your boss didn’t listen to that recording.

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