Comments for Orbitz-Sucks.com

Comment on ORBITZ BLOWS!!! by Oh.Brutha is an idiot

Oh.Brutha is an idiot — Tue, 30 Dec 2008 15:01:51 +0000

Oh.Brutha… FYI.. it was booked for 2 rooms, not one and after I called about the flight cancellation I all of the sudden received about 10 emails saying it was cancelled. I would not ask for a free room or be upset if it was my fault. I am an adult and do accept MY responsibility for MY actions but when a company makes a mistake, they should have fixed it and they did not. End of story. Before this I have used Orbitz a few times and know how the website works. You probably work for them. Grow a brain…

Comment on Worst Customer service ever by Oh.Brutha

Oh.Brutha — Tue, 30 Dec 2008 14:51:30 +0000

You used their website to book your flights. Orbitz did not canel your flight, the airline did. Orbitz did their job, so, why should you not pay the fee to use the website?

Comment on ORBITZ BLOWS!!! by Oh.Brutha

Oh.Brutha — Tue, 30 Dec 2008 14:43:45 +0000

On the page where you search for vacation packages, you were asked how many were going. It also asked you how many rooms, up to 2 rooms. Since you selected ONE room, why should Orbitz pay for the second room? Also, the price you paid for 4 people in ONE room was a discounted rate for booking a package. When you went to book one single room, not part of a package, the disounted rate wasn’t available beause it wasn’t a package. If the airline changed your flight last minute, and didn’t notify Orbitz, how is it Orbitz responsibiblity to pay for your room? Grow up, take respnsibility for your own mistakes.

Comment on orbitz by Oh.Brutha

Oh.Brutha — Tue, 30 Dec 2008 14:37:13 +0000

At the time you clicked the purchase button,Orbitz negotiated the rate/cost you agreed to. They can’t ‘un-negotiate’ with the airline and hotel. Duh!

Comment on Birthday nightmare by Oh.Brutha

Oh.Brutha — Tue, 30 Dec 2008 14:20:41 +0000

The hotels put what they want to sell, including pictures, room types, etc., on the Orbitz website themselves. They also control their own inventory. EXACTLY what you selected at the time of purchase was sent to the hotel, and the hotel also can go into the same program they themselves used to offer the room, to see how many people they are expecting for any given day, as well as the type of room they booked, ammenities, preferences such as smoking or non-smoking, etc. The person with the hotel that posts the room offered also designates who gets the confirmation email from Orbitz. Even though they can at any time go in and see who is coming, when, and what they booked, they also get an email or fax, depending on how the hotel listed in the program, how they get the reservation from Orbitz. The person the hotel designated to receive the reservation and watch the program, may have failed to tell the front desk what you actually reserved. It wasn’t Orbitz that messed up your reservation. The hotel knew you were coming, they had direct access and control of what you saw and booked online, as well as their own inventory. If you were standing in the hotel lobby, screaming (you said you were infuriated), the clerk probably wanted to get you out of her face, and blamed Orbitz.

Comment on Birthday nightmare by asia hotel room booking

asia hotel room booking — Wed, 15 Oct 2008 12:18:26 +0000

nice information about the Orbitz resort. I too like to go to such type of resorts

Comment on Stranded in China by Mae

Mae — Sun, 12 Oct 2008 12:58:15 +0000

You were at the airport right? Havent you asked the airline ticket counter about the change of your flight schedule….? My family and I were having a vacation in Hawaii last April, we were not notified by any changes but of course it is our responsibility to ask what happened to our flights.. You dont have to be DEPENDENT. You’re an idiot Its not the travel agency who changed your schedule its the Airline. Are you flying with ORBITZ? is it their plane? you’re funny asshole

Comment on Orbitz is a soul-less, deceitful, cesspool of thieves by unknown

unknown — Sat, 11 Oct 2008 20:04:29 +0000

I am not depending orbitz for this one but have you ever read the terms and condition of the reservation that you booked. ofcourse as a customer it is important to us to have knowledge about the policy of the ticket or even the coverage of the insurance. It doesnt mean that if we purchased an insurance, and then we found out that we want to cancel the reservation, ofcourse th insurance company will verify first if there is a reason for them to refund any amount on the reservation that you booked. So before you put the blame to this travel agencies, lets try to check first if these blog that we are posting is worth reading for. God Bless..

Comment on Thank goodness I found this site first!!! by LeAnne

LeAnne — Sat, 11 Oct 2008 19:52:30 +0000

Oh, How unfortunate..It could be because ORBITZ has lots of customers who book on line, rates then are constantly changing. Lucky for me because I always get the best deals on ORBITZ.

Comment on orbitz by Maria

Maria — Sat, 11 Oct 2008 19:45:12 +0000

I’m sorry to hear that but Policies are policies. You should have read the policies beforehand. Learn your lessons.Thank you.